Legal Statement

Use of this web site and the products sold in the store are subject to your agreement to these terms and conditions.

1. Copyright and Use

The contents of this web site are protected by international copyright agreement and subject to: Copyright © 2007 Clive Couldwell. All rights Reserved.

Personal use of the content of this web site, and any materials delivered from this web site, is permitted and limited to viewing these materials through this web site. Distribution, modification, transmission, derivation or otherwise using these materials in any form other than as part of this web site is strictly prohibited and may reult in criminal or civil prosecution.

2. Your Customer Account

You may browse this web site without creating a customer account, but you will be required to register before you can subscribe to the newsletter or place an order. You will be asked for an email address and password which will act as your primary proof of identity on this web site and your means of access to your account. Please ensure that you keep your email address up-to-date, as this is normally our preferred way of contacting you. Supplying false details on your account is criminal fraud and may lead to prosecution.

Protection of your account is your responsibility, so NEVER give anyone else your password for this web site. We will never contact you and ask you for your password. If you believe that anyone else has accessed your account, or is in possession of your password, contact us IMMEDIATELY so that we may restrict access to your details and prevent fraudulent use of your account.

Please see our privacy statement for details of how your data is used and stored.

The owner of this web site, and any other authorised party, may refuse you access to this web site, at their discretion.

3. Customer Credit

Business customers may apply for credit, which will be granted at the sole discretion of the site owner or an authorised third party. Credit applications will be considered in due course, and where granted a credit limit will be set. Failure to pay invoices on your account in a timely manner will result in future orders being declined, and may lead to civil action that could affect your business credit rating.

Private customers are not eligible for credit, and must make payment prior to delivery of any order.

4. Returns

If you should be dissatisfied in any way with any product or service which you have ordered from this web site, and for which you have paid in full, please contact the site owner to discuss the situation. Full refunds are usually available on material products, upon their return in "unused" condition, but all refunds are offered at the sole discretion of the site owner. Please see the Contact link on the main menu for contact details.

5. Your Liability

Any order raised on this web site creates a customer liability to pay for the ordered goods and/or services. Failure to pay for these goods and/or services may result in cancellation of the order, blocking of the customer account, and/or legal recovery of any amount due.

6. Our Liability

The web site owner agrees to supply the goods and/or services, as described on the web site (subject to the conditions stated below), or provide a full refund, within a reasonable timescale. Prices are assumed to be correct, and are subject to manual verification prior to order despatch.

Incorrect pricing, details and availability of goods and services due to technical error or malicious activity by a third party are not the responsibility of the web site owner or their associates, and they will not be bound to any order or commitment stated or implied by any such errors.

All information supplied on this web site, and in the supplied products and media, is assumed to be accurate at the time of publication, and is the personal opinion of Clive Couldwell unless stated otherwise. Commercial and personal use of any media or advice, stated or implied, is at the sole discretion of the customer, and no responsibility for damages can be accepted by the site owner or their associates.

Book data in the "recommended reading" category of the store is supplied with permission from Amazon.co.uk, and is assumed to be fair and accurate. The site owner is affiliated on a small commission basis with Amazon.co.uk, and offers links to this supplier as a convenient means for his visitors to order titles that he would recommend. No responsibility will be taken for the reliability or conduct of Amazon.co.uk in handling any order you may place with them.

7. Jurisdiction

You agree that any disputes regarding this web site are governed under the prevailing laws of the United Kingdom, and that any legal action shall be conducted under these laws and at a venue within the United Kingdom.